Privacy Policy

Last updated: 19 July 2026

Angel Cakes & Bakery respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information may be collected when you visit our website or contact us, and how that information is handled.

Who we are

This website is operated by Angel Cakes & Bakery.

For the purposes of UK data protection law, Angel Cakes & Bakery is the data controller for any personal information submitted directly through this website.

If you have any questions about this Privacy Policy or your personal information, please contact:

Email: hello@angelbakery.uk
Website: angelbakery.uk

Information we collect

We do not require visitors to register for an account, and we do not offer newsletter subscriptions through this website.

We do not intentionally collect personal information simply because you visit or browse the website.

We only receive personal information that you voluntarily provide to us, for example when you:

  • contact us by email or through a contact form;

  • make an enquiry about our products, cakes or services; or

  • provide information in connection with an order.

This information may include your name, email address, telephone number and any details you choose to include in your message.

Please do not provide sensitive personal information unless it is necessary for us to deal with your enquiry or order.

Technical information

Our website and hosting provider may automatically process limited technical information, such as an IP address, browser type, device information and security logs.

This information is used only when necessary for the secure and reliable operation of the website, to prevent misuse and to diagnose technical problems. We do not use this information to identify individual visitors or create personal profiles.

How we use your information

Personal information voluntarily provided to us is used only to:

  • respond to your message or enquiry;

  • discuss or fulfil an order you have requested;

  • provide customer service;

  • maintain necessary business or transaction records; or

  • comply with a legal obligation.

We do not use your personal information for newsletters, unsolicited marketing, automated decision-making or profiling.

Legal basis for processing

Where you contact us with an enquiry, we normally process your information because it is necessary to respond to your request and for our legitimate business interests.

Where your enquiry relates to an order, we may process the information because it is necessary to take steps at your request before entering into a contract or to fulfil an agreement with you.

We may also keep certain information where required by law.

Sharing your information

We do not sell, rent or provide your personal information to other businesses for advertising or marketing purposes.

Information may only be accessible to service providers that are necessary for operating our website or communications, such as our website hosting or email provider. These providers may only handle the information as necessary to provide their services.

We may also disclose information if we are legally required to do so or where it is necessary to protect our legal rights or the safety of others.

How long we keep your information

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was provided.

General enquiries will normally be deleted when they are no longer required. If an enquiry leads to an order or transaction, some information may be retained for the period required by applicable tax, accounting or other legal obligations.

Cookies

We do not use cookies for personalised advertising or marketing.

The website platform may use cookies or similar technologies that are strictly necessary for security, basic website operation or remembering essential settings.

If analytics, advertising or other non-essential cookies are introduced in the future, this Privacy Policy and the website’s cookie settings will be updated as required.

Information security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your data protection rights

Under UK data protection law, depending on the circumstances, you may have the right to:

  • be informed about how your information is used;

  • request access to your personal information;

  • ask us to correct inaccurate information;

  • ask us to delete your information;

  • request that the use of your information is restricted;

  • object to certain uses of your information; and

  • request the transfer of information you provided to us.

To exercise any of these rights, contact us at hello@angelbakery.uk.

You also have the right to raise a concern with the UK Information Commissioner’s Office. More information is available on the ICO website.

Links to other websites

Our website may contain links to third-party websites or services, such as social media platforms, delivery services or payment providers.

We are not responsible for the privacy practices of these external websites. We recommend reading their privacy policies before providing personal information to them.

Changes to this Privacy Policy

We may update this Privacy Policy if our website, services or legal obligations change. The latest version will always be published on this page with the updated date.

Terms and Conditions

Last updated: 19 July 2026

Welcome to the Angel Cakes & Bakery website.

These Terms and Conditions explain the rules for using our website at https://angelbakery.uk. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with them, please stop using the website.

About us

This website is operated by:

Angel Cakes & Bakery
Trading at Crewe Market Hall, Crewe, United Kingdom
Email: hello@angelbakery.uk
Website: angelbakery.uk

References to “we”, “us” and “our” in these Terms and Conditions mean Angel Cakes & Bakery.

Using our website

You may use this website for lawful, personal and non-commercial purposes.

You must not:

  • use the website in a way that is unlawful or fraudulent;

  • attempt to gain unauthorised access to the website, its server or connected systems;

  • introduce viruses, malicious software or other harmful material;

  • interfere with the website’s operation or security;

  • copy or commercially exploit website content without permission; or

  • use our name, branding or content in a misleading way.

We may restrict or suspend access to the website if we reasonably believe it is being misused.

Website information

We make reasonable efforts to ensure that the information published on this website is accurate and up to date. However, product availability, prices, opening hours, descriptions, images and other information may change without notice.

Product photographs are provided for general illustration. Because many of our products are handmade, their shape, colour, decoration and appearance may vary slightly.

Information displayed on the website does not guarantee that a particular product will be available at a specific time.

Products and orders

Products displayed on the website are subject to availability. Displaying a product or price does not necessarily mean that we are obliged to accept an order.

An order or booking is only accepted when Angel Cakes & Bakery confirms it directly or when it is accepted through the relevant ordering platform.

Prices will be shown in pounds sterling and will include applicable taxes unless stated otherwise. Any delivery, collection, deposit or other charges will be explained before an order is confirmed.

Orders placed through third-party platforms, such as delivery or payment providers, may also be subject to the terms and conditions of those providers.

Nothing in these Terms and Conditions affects your statutory consumer rights.

Custom and perishable products

Many of our products are freshly prepared, perishable or made to individual customer requirements.

Cancellation and refund rights may be limited for:

  • food and other goods that can deteriorate or expire rapidly;

  • personalised or bespoke celebration cakes;

  • products made to a customer’s specific instructions; and

  • orders where preparation has already started with the customer’s agreement.

Any applicable cancellation, deposit or amendment conditions should be confirmed when placing a custom order.

If a product is faulty, incorrectly supplied or not as described, please contact us as soon as possible at hello@angelbakery.uk. Your statutory rights are not affected.

Allergens and dietary information

Our products may contain or come into contact with common allergens, including cereals containing gluten, milk, eggs, nuts, peanuts, soya and sesame.

Customers with allergies or special dietary requirements should contact us before ordering and should not rely only on photographs or general website descriptions.

We will provide the available allergen information, but unless a product is specifically confirmed otherwise, we cannot guarantee that it was prepared in a completely allergen-free environment.

Intellectual property

Unless otherwise stated, the website and its original content—including text, branding, logos, graphics, photographs and design elements—are owned by or licensed to Angel Cakes & Bakery and are protected by applicable intellectual property laws.

You may view and temporarily download website content for your own personal and non-commercial use.

Without our prior written permission, you must not:

  • reproduce or republish our content;

  • sell, rent or license our content;

  • use our photographs, logo or branding commercially;

  • modify or create derivative materials from our content; or

  • present our content as your own.

Sharing links to publicly accessible pages on our website is permitted, provided the link is not misleading and does not falsely suggest a partnership, sponsorship or endorsement.

Cookies and privacy

Our website may use cookies that are necessary for its security and basic operation. We do not use cookies for personalised advertising unless this is clearly disclosed and any legally required consent has been obtained.

Information about how personal data is handled can be found in our Privacy Policy.

Links to other websites

Our website may contain links to third-party websites or services, including social media, delivery, ordering or payment platforms.

These external websites are not controlled by Angel Cakes & Bakery. We are not responsible for their content, availability, security or privacy practices. You should review the terms and privacy policies of any third-party website you visit.

Website availability

We aim to keep the website accessible and operating correctly, but we cannot guarantee that it will always be available, uninterrupted, secure or free from technical errors.

We may temporarily suspend, withdraw or change any part of the website for maintenance, security or operational reasons.

Limitation of liability

Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to applicable law, Angel Cakes & Bakery will not be responsible for:

  • losses that were not reasonably foreseeable;

  • business losses resulting from personal use of the website;

  • losses caused by events outside our reasonable control;

  • temporary website unavailability; or

  • loss or damage caused by a third-party website or service.

These limitations do not affect your statutory consumer rights or our legal responsibilities relating to products purchased from us.

Changes to these terms

We may update these Terms and Conditions when our website, services or legal obligations change.

The latest version will be published on this page. Continued use of the website after an update means that the revised terms will apply from the date shown above.

Governing law

These Terms and Conditions are governed by the laws of England and Wales.

Consumers living elsewhere in the United Kingdom may also benefit from any mandatory protections provided by the laws applicable in their part of the UK.

Contact us

If you have questions about these Terms and Conditions, please contact:

Angel Cakes & Bakery
Email: hello@angelbakery.uk
Website: angelbakery.uk